FAQ

1. Where do you ship?

We currently ship within the United States only. We do not offer international shipping at this time.

2. How long does delivery take?

Orders are processed within 1–3 business days, and delivery typically takes 5–10 business days depending on your location.

3. Do you offer free shipping?

Yes, we offer free standard shipping on all orders within the United States.

4. How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number so you can monitor your delivery.

5. What payment methods do you accept?

We accept major payment methods including Visa, Mastercard, American Express, Discover, and PayPal.

6. Can I cancel my order?

Yes, you can cancel your order within 12 hours of placing it for a full refund.
After that, orders may already be processed and cannot be canceled.

7. What is your return policy?

We accept returns within 30 days of delivery for unused items in their original packaging.
For full details, please refer to our Refund & Return Policy.

8. What if my item arrives damaged?

If your item arrives damaged or defective, please contact us within 7 days with photos.
We will provide a replacement or full refund.

9. Do I need to assemble the furniture?

Some of our products may require simple assembly. Instructions and necessary tools are included when applicable.

10. Are your products durable?

Yes, our beds and tables are selected with a focus on durability, stability, and everyday usability.

11. Can I change my shipping address after placing an order?

If your order has not been processed yet, we can update your address.
Please contact us as soon as possible at:
mammadabdul196@gmail.com

12. How can I contact customer support?

You can reach our support team via email:
mammadabdul196@gmail.com
We typically respond within 24–48 business hours.